DESIGN
Application Development – Understanding which tools to use, and which departments will benefit can be daunting. Our interview and analysis process will uncover which best practices will most benefit each department, while maximizing your investment.
Network Design – Can your network and staff support video? Would a managed service make more sense? A thorough design review and cost analysis will help put you on track. Our team will provide you with a matrix that includes both the hardware and personnel cost of managing a videoconferencing or streaming network.
ACQUIRE
RFP Generation – Want to avoid the sales “clutter” associated with purchasing technology? Our 3 step process will ensure:
- Your design specs are adhered to.
- Project deadlines are identified.
- Performance matrix and penalties are established.
- Service Level Agreements (SLAs) are set.
Vendor Selection – With access to over 500 dealers nationwide, our knowledgeable staff can recommend the right team to participate in your project, regardless of geography. Whether your requirements include audio visual integration, complex IT integration, or service providers with a track record of success, Plus 6 Technologies will assemble the right team to complete your project.
IMPLEMENT
Project / Event Management – Sometimes a project requires special handling. Perhaps you need IT help in Los Angeles, a custom board room in London and a web-based seminar for your east coast offices, all going on at once. From phased implementations to the handling of one-time special events, bring our expertise to bear for a successful conclusion .
Installation Services – With a national footprint and access to technicians in over 90 countries around the globe, Plus 6 Technologies can arrange for the installation and integration of your new systems. Need help with foreign customs and V.A.T.s? Our NAVIGATE program will assist you in implementing a solution that transcends boundaries*.
*Navigate is only available for certain manufacturers. Please check with your consultant to see which ones apply.
UTILIZE
COMPASS Program - Do you remember your first voicemail system? Or receiving your first email? What do these tools have in common with videoconferencing? Both of these technologies required a level of social adoption inside your organization in order to be effective communications tools. Unfortunately, most companies who sell you a videoconferencing or streaming solution today only provide a cursory “off the shelf” training class and send you on your way. And all too often, the enormous capabilities of visual communications go unused. With COMPASS, we will provide your organization with both the knowhow and incentive to truly utilize these powerful tools. This 5 stage program is designed to:
- Assess your current communications practices
- Develop a departmental Best Practices to enhance what you already do
- Incent employees for usage that saves money or improves efficiency.
- Build a custom training program that goes beyond the remote control and provides a real comfort level with the technology
- Measure departmental usage against industry metrics for successful deployment.
MAINTAIN
Recurrent Training – Is your business going through an expansion? Or do you just need a refresher course after a new software upgrade? Plus 6 Technologies can provide premier on-site or remote training services for your organization. Classes are conducted in 1 hour sessions and cover subjects including:
- Basic conferencing how to’s
- Presentation techniques
- Etiquette
- Advanced scheduling and large conference management
Follow the Sun Service Offerings - Visual communications technology has come a long way and is incredibly robust and reliable. However, when something does go wrong, help is just a phone call away. With our
LIGHTHOUSE service offerings, every product we sell is backed by a 24 / 7 help desk. Our products are covered domestically by next day “spare in the air” replacement coverage and free software upgrades. And with certain manufacturers, we can provide on-site services in over 90 countries around the world. Of course video or telephone support is available right to your desktop.
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